DME CLINIC COORDINATOR

Select Ortho; Pelham (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance (company pays 75%)

Dental and Vision (company pays 100%)

Generous paid vacation time

Paid sick time

Paid company holidays

Job summary

Select Ortho in Pelham, AL seeks a dedicated individual for a full-time position focused on delivering quality orthoses and medical equipment support to orthopedic practices. Responsibilities include providing patient education, ensuring accurate documentation, and maintaining positive relationships with healthcare teams.

The ideal candidate will possess a High School Degree or Equivalent, with a preference for Medical Assistant or similar certifications. Offering competitive pay and a comprehensive benefits package, this role supports professional growth in an active clinical environment.

Qualifications

• Ability to work quickly and accurately, with attention to detail.
• Knowledge of Anatomy, Physiology, Medical terminology.
• Capability to organize multiple projects and assignments.

Responsibilities

• Provide fitting and patient education on products.
• Educate patients on insurance plans and financial responsibility.
• Ensure compliance by documenting necessary measurements.

Skills

DME or orthoses related medical experience

Excellent skills in verbal and written communication

Knowledge of medical billing/collection practices

Education

High School Degree or Equivalent

Medical Assistant, Athletic Trainer, Certified Orthotic Fitter, Certified Orthotist

Tools

Word Processing Software

Spreadsheets

Databases

Job description

Job Details

Location: Pelham, AL 35124

Position Type: Full Time

What we do: Select Ortho is a rapidly growing nationwide company that provides expertise, convenience and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients.

Benefits: competitive pay and exceptional benefits package, which includes Medical insurance (company pays 75% of the premium), Dental and Vision (company pays 100% of the premium), free life insurance, generous paid vacation time, paid sick time, paid company holidays, and more!

Responsibilities

• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter‑departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABN’s, MAE’s and LMN’s as needed.
• Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
• Other duties, as assigned.

Education & Requirements

• Education: High School Degree or Equivalent (unless located in a state that requires licensing)
• Preferred Education: Medical Assistant, Athletic Trainer, Certified Orthotic Fitter, Certified Orthotist
• Knowledge of word processing, spreadsheets, and databases
• Alpha and numeric data entry skills
• The ability to work quickly and accurately, and pay attention to detail
• Establish and maintain effective working relationships with physicians, patients, employees and the public.
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits.

Knowledge, Skills, Abilities and Experience

• DME or orthoses related medical experience
• Knowledge of medical billing/collection practices
• Basic medical coding and third‑party operating procedures and practices
• Biomechanics
• Excellent skills in verbal and written communication and patient care
• Judgment, decision making, and time management skills
• Ability to organize multiple projects and assignments at once

Work Environment

The job operates in an active clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate effectively. This position is mostly active and requires the ability to move from a sitting to standing position regularly, standing for long periods of time each day, walking, bending, kneeling and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more overhead.

Equal Opportunity

Select Ortho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.