DME COORDINATOR

Select Ortho; North Sioux City (SD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance (company pays 75% of the premium)

Dental and vision (company pays 100% of the premium)

Generous paid vacation time

Paid sick time

Paid company holidays

Job summary

Select Ortho is looking for a DMEPOS Coordinator in North Sioux City, South Dakota. This role will involve fitting and refitting orthoses, patient education, and tracking inventory within a healthcare team. Candidates should have at least a high school diploma and experience in DME or orthoses.

Ideal candidates will have strong communication skills, attention to detail, and an understanding of medical terminology. The position offers health insurance, paid vacation, and an inclusive work environment.

Qualifications

• High school degree or equivalent unless state requires licensing.
• DME or orthoses related medical experience.
• Knowledge of medical billing and collection practices.

Responsibilities

• Provide fitting and patient education on product use.
• Educate patients on insurance plans and financial responsibilities.
• Ensure compliance by documenting necessary measurements.

Skills

Knowledge of word processing

Alpha and numeric data entry skills

Excellent verbal and written communication

Judgment and decision-making skills

Ability to organize multiple projects

Education

High school degree or equivalent

Medical Assistant

Athletic Trainer

Certified Orthotic Fitter

Certified Orthotist

Job description

What we do

Select Ortho is a rapidly growing nationwide company that provides expertise, convenience and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients. We value employees and offer competitive pay and exceptional benefits:

• Medical insurance (company pays 75% of the premium)
• Dental and vision (company pays 100% of the premium)
• Free life insurance
• Generous paid vacation time
• Paid sick time
• Paid company holidays
• and more

Position Summary

The DMEPOS Coordinator is a trained member of the physicians' team, working with all healthcare professionals in delivering patient care. The role is responsible for all matters related to and concerning DMEPOS within the clinic, including fitting, refitting, custom measurement, patient education, prior authorization, collection of co‑ins/deductible, and patient satisfaction.

Essential Functions

• Provide fitting and patient education on application, use, care, and expected outcomes for products as indicated by physician instructions and manufacturer recommendations.
• Educate patients on insurance plans, provisions, financial responsibility, and collection of patient portions.
• Ensure necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent inter‑departmental relations and relationships with case managers, payers, suppliers, physician clinical staff, and surgery personnel.
• Ensure compliance by documenting custom measurements, ABNs, MAEs and LMNs as needed.
• Collaborate with a team of DMEPOS Coordinators and Billing Specialists.
• Perform other duties as assigned.

Required Education

• High school degree or equivalent unless state requires licensing.

Preferred Education

• Medical Assistant
• Athletic Trainer
• Certified Orthotic Fitter
• Certified Orthotist

Requirements

• Knowledge of word processing, spreadsheets, and databases.
• Alpha and numeric data entry skills.
• Ability to work quickly, accurately, and pay attention to detail.
• Establish and maintain effective working relationships with physicians, patients, employees, and the public.
• Knowledge of anatomy, physiology, medical terminology, insurance claims, and insurance benefits.

Knowledge, Skills, Abilities, and Experience

• DME or orthoses related medical experience.
• Knowledge of medical billing/collection practices.
• Basic medical coding and third‑party operating procedures and practices.
• Biomechanics knowledge.
• Excellent verbal and written communication and patient care skills.
• Judgment, decision making, and time management skills.
• Ability to organize multiple projects and assignments simultaneously.

Work Environment

The job operates in an active clinical environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

This role requires regular movement between sitting and standing, standing for long periods, walking, bending, kneeling, and stooping. Employees must frequently lift or move items weighing 20 pounds or more, and sometimes lift items weighing 5 pounds or more overhead.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.