DMC Surveillance Shift Supervisor (Full-Time) Swing Shift

Dakota Magic Casino; Hankinson (ND); On-site; USD 52,000 - 70,000; Full time

Job summary

Dakota Magic Casino is seeking a Surveillance Shift Supervisor to oversee surveillance activities on the Swing Shift. This full-time, on-site role requires strong leadership and deep knowledge of gaming operations.

You will monitor both gaming and non-gaming areas, ensure compliance with Tribal, State and Federal rules, and mentor surveillance staff. Excellent communication and confidentiality are essential.

Qualifications

• High school diploma or GED required.
• Previous casino surveillance experience.
• Confidentiality highly important.
• One year casino surveillance experience preferred.
• Knowledge of all casino table games preferred.

Responsibilities

• Monitors all customer and employee activity in gaming and non-gaming areas.
• Remains current on Tribal, State and Federal gaming rules and regulations.
• Informs and submits reports to the Surveillance Manager for incidents, infractions and violations.
• Evaluates internal procedures and offers solutions to vulnerable areas.
• Assists in training, evaluating and counseling surveillance personnel.
• In absence of the Surveillance Manager, oversees the Surveillance department during the shift.
• Performs other duties as directed by Surveillance Manager.

Skills

Communication skills

Casino operations knowledge

Video surveillance systems knowledge

Computer operation

Time management

Stress management

Education

High School diploma or GED

Job description

DMC Surveillance Shift Supervisor (Full-Time) Swing Shift

• Full-Time
• On-site

Locations

Showing 1 location

Dakota Magic Casino
Hankinson, ND 58041, USA

Description

SUMMARY:

Observe and evaluate employee and customer activity in both gaming and non-gaming areas. Remain current on all Tribal, State and Federal gaming rules and regulations. Informs the Surveillance Manager and submits appropriate reports when incident, infractions and violations occur. Maintain company and departmental policies and procedures. Assist in the training, evaluation and counseling of surveillance personnel.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• High school diploma or GED required
• Previous casino experience in surveillance
• High level of confidentiality

Preferred:

• One year Casino Surveillance experience
• Comprehensive knowledge of all table games

Skills

Required:

• Excellent written and oral communication skills
• Thorough knowledge of casino operations, casino games as well as cheating and embezzlement scams
• A comprehensive knowledge of video surveillance systems

Abilities

Required:

• Ability to operate computers
• Ability to complete work on time with little to no supervision
• Ability to handle possibly stress full situations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitors all customer and employee activity in both gaming and non-gaming areas.
• Remains current on all Tribal, State and Federal gaming rules and regulations.
• Informs and submits to the Surveillance Manager the appropriate reports when incidents, infractions and violations occur.
• Evaluates internal and external departmental procedures and offers solutions to any vulnerable areas.
• Assists in the training, evaluating and counseling of surveillance personnel
• In absence of the Surveillance Manager or Assistant Manager is in charge of the Surveillance department during their assigned shift.
• Performs other duties as directed by Surveillance Manager

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.

The team member is regularly required to stand, for long periods of time. Must be able to lift up to fifty (50) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICN, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.

Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period. Candidates for this position will be required to have dependable transportation available to them. Must also maintain a valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the casino.

Qualifications

Education

Required

High School or better.

Experience

Required

High level of confidentiality

Previous casino experience in surveillance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.