F&B Guest Service Associate

MOUNTAIN CAPITAL PARTNERS LLC; Durango (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Season pass for employee & dependents

Job summary

Purgatory Resort in Durango, CO is seeking a Seasonal F&B Guest Service Associate to deliver top‑notch service in a fast‑paced environment. Responsibilities include serving, handling to‑go and online orders, and supporting kitchen and bar teams.

This position runs November 2026 through April 2027, with a hourly wage of $15.16 per hour, and includes a free season pass for you and dependents. Benefits details available via the employer site.

Qualifications

• Knowledge of food and beverage menus, ingredients, preparation methods, and allergy information
• Understanding of POS systems and basic math for handling bills, payments, and tips
• Knowledge of health, safety, and sanitation regulations

Responsibilities

• Table, to go and online order quality control
• Providing excellent guest service, making all guests feel welcome and taken care of during their visit
• Team tasks and responsibilities as assigned by supervisors
• Kitchen prep and clean up duties before, during & after shift
• Individual weekly and monthly responsibilities
• General upkeep and cleaning of venue

Skills

Verbal communication

Multitasking

Time management

Attention to detail

Upselling

Teamwork

Education

TIPS Colorado State On Premise Certification

Serv-Safe food safety certification

Tools

POS systems

Job description

Job Details

Job Location: Purgatory Resort - DURANGO, CO 81301

Position Type: Seasonal

Salary Range: $15.16 - $15.16 Hourly

F&B Guest Service Associate

General Purpose:

The Service Associate is expected to perform regular serving duties including but not limited to: full table, to go and app order service responsibilities, upkeep of cleaning and opening and closing procedures, general care of venue tasks and responsibilities and necessary steps and actions to ensure quality of both service and preparation of service items.

This is a seasonal position from November 2026 to April 2027. Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit https://www.purgatory.ski/employee-benefits/

Hiring for our seasonal positions occurs on a rolling basis. This position will remain open until filled.

Essential Duties/Responsibilities:

• Table, to go and online order quality control
• Providing excellent guest service, making all guests feel welcome and taken care of during all parts of their visit
• Team tasks and responsibilities as assigned by supervisors
• Kitchen prep and clean up duties before, during & after shift
• Individual weekly and monthly responsibilities
• General upkeep and cleaning of venue

QualificationsKnowledge, Skills & Abilities:

Knowledge

• Knowledge of food and beverage menus, including ingredients, preparation methods, and allergy information
• Understanding of point-of-sale (POS) systems and basic math for handling bills, payments, and tips (if applicable)
• Knowledge of health, safety, and sanitation regulations
• Familiarity with wine, beer, and cocktail service (if applicable)
• Awareness of dining room flow and table-turn strategies
• Understanding of guest service principles and conflict resolution practices

Skills

• Strong verbal communication and active listening skills
• Multitasking in a fast-paced environment
• Time management and ability to prioritize tasks during high volume periods
• Attention to detail in order taking and/or order delivery
• Basic math and cash handling skills (if applicable)
• Ability to upsell food and beverages to enhance guest experience and revenue
• Teamwork and coordination with kitchen and bar teams

Abilities

• Ability to remain calm and professional under pressure
• Ability to memorize menu items and specials quickly
• Ability to stand and walk for extended periods of time
• Ability to lift and carry trays, dishes, and glassware
• Ability to respond to guest needs and complaints with a positive attitude
• Ability to adapt to changes in guest volume or staff availability

Physically be able to lift up to 80 lbs multiple times during each shift

Education and Experience:

• TIPS Colorado State On Premise Certification; required for all servers & cashiers who sell alcohol.
• Serv-Safe food safety certification, preferred

Working Environment/Physical Activities:

Day-to-day work environment may include physical activity up to and including lifting, moving or carrying up to 80 lbs multiple times a day. Weather conditions are variable, Service Associate positions will mainly be indoors during business hours, however, winter weather is a large part of the every day environment for all venues and some duties do require being outdoors for certain tasks and weather conditions will vary significantly.