DIY Auto Parts Specialist & Service Pro

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with parts knowledge and store systems proficiency. This full-time role involves in-store and phone assistance, achieving sales goals, and performing DIY services such as battery testing and wiper installs.

Applicants should have 3–5 years of automotive parts experience, a valid driver’s license, and ASE certification is preferred. English communication is required; shifts include evenings and weekends.

Qualifications

• Strong knowledge of automotive parts and DIY services.
• Able to read safety rules and parts catalogs.
• Must communicate clearly in English and build customer relationships.
• 3–5 years of automotive parts experience.

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone.
• Meet personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties and follow safety procedures.

Skills

English fluency

Automotive systems knowledge

Parts lookup

Microsoft Excel

Customer service

Organizational skills

Flexible schedule

Safety awareness

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with parts knowledge and store systems proficiency. This full-time role involves in-store and phone assistance, achieving sales goals, and performing DIY services such as battery testing and wiper installs.

Applicants should have 3–5 years of automotive parts experience, a valid driver’s license, and ASE certification is preferred. English communication is required; shifts include evenings and weekends.