DIY Auto Parts Specialist & Service Pro

Advance Auto Parts Inc.; Mahopac (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY sales with expert parts knowledge and store system proficiency.

You will assist customers in person and by phone, perform DIY services like battery installations, and help with inventory and service quality. Strong communication and diagnostic skills are essential, with ASE certification preferred but not required.

Qualifications

• Strong customer service and communication to assist DIY customers.
• Deep knowledge of automotive parts and systems for accurate recommendations.
• Ability to read catalogs, operate store systems, and perform basic math for transactions.

Responsibilities

• Facilitate selling experience for DIY customers by phone and in store.
• Meet sales goals and service objectives while maintaining store standards.
• Provide DIY services such as battery installation and wiper installs.
• Support inventory processes including stock checks and cycle counts.

Skills

Customer service

Parts knowledge

English communication

Safety awareness

Education

ASE certification preferred

Tools

POS system

Parts lookup system

Diagnostic testing equipment

Job description

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY sales with expert parts knowledge and store system proficiency.

You will assist customers in person and by phone, perform DIY services like battery installations, and help with inventory and service quality. Strong communication and diagnostic skills are essential, with ASE certification preferred but not required.