DIY Auto Parts Specialist & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions, part identification, and store systems knowledge. The role emphasizes customer service, high sales performance, and the ability to source from multiple channels including special orders.

Full-time position requiring ASE readiness and valid driver's license. Ideal candidates will be proficient in parts lookup, inventory processes, and DIY services such as battery installation and wiper replacement.

Qualifications

• 3–5 years of prior automotive parts experience required.
• Valid driver’s license required; ASE certification preferred.
• Experience with parts lookup, inventory systems, and DIY services (battery installation, wiper installs).

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone.
• Achieve personal and store sales goals while delivering excellent service.
• Manage DIY services including battery installations and testing, wiper installs.
• Maintain high standards of customer service and store appearance.
• Fulfill key holder duties such as opening/closing and safety compliance.

Skills

Friendly communication

Stocking parts

Customer service

Parts lookup

Diagnostic equipment use

Safety knowledge

Store systems

Operating POS

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions, part identification, and store systems knowledge. The role emphasizes customer service, high sales performance, and the ability to source from multiple channels including special orders.

Full-time position requiring ASE readiness and valid driver's license. Ideal candidates will be proficient in parts lookup, inventory processes, and DIY services such as battery installation and wiper replacement.