DIY Auto Parts Specialist & Service Expert

Advance Auto Parts; Spartanburg (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Spartanburg, SC seeks a Retail Parts Pro to deliver expert assistance in parts identification, system usage, and DIY automotive services. The role emphasizes high-quality customer service and inventory familiarity to support sales and store operations.

The position requires 3–5 years in automotive parts, a valid driver’s license, and the ability to work a flexible schedule including weekends. ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• English speaking; Spanish a plus.
• Proven sales ability and customer service orientation.
• Knowledge of inventory processes and parts lookup systems.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes including truck put away, cycle counts.
• Provide DIY services including battery installation and testing.

Skills

Customer service

Retail sales

Parts lookup

Product knowledge

Communication

Education

ASE Certification (Preferred)

High school diploma or equivalent

Tools

POS systems

Microsoft Word

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts in Spartanburg, SC seeks a Retail Parts Pro to deliver expert assistance in parts identification, system usage, and DIY automotive services. The role emphasizes high-quality customer service and inventory familiarity to support sales and store operations.

The position requires 3–5 years in automotive parts, a valid driver’s license, and the ability to work a flexible schedule including weekends. ASE certification is preferred but not required.