DIY Auto Parts Pro & Solutions Expert

Advance Auto Parts; Yorktown (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Job summary

Advance Auto Parts in Yorktown, Virginia, is seeking a Retail Parts Pro for a full-time position. The role requires expert knowledge of store systems, automotive parts, and DIY services such as battery installation and wiper installs, delivering an outstanding customer experience for DIY customers.

The position includes responsibilities for parts lookup, inventory awareness, POS operation, and teamwork to meet sales goals while maintaining safety and store appearance standards.

Qualifications

• Strong customer service and sales ability.
• Familiarity with parts lookup systems and POS.
• MS Word and Excel proficiency.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Customer service

Sales

Parts lookup

MS Excel

MS Word

English

Bilingual (Spanish)

Tools

POS system

Parts lookup system

Diagnostic equipment

Job description

Advance Auto Parts in Yorktown, Virginia, is seeking a Retail Parts Pro for a full-time position. The role requires expert knowledge of store systems, automotive parts, and DIY services such as battery installation and wiper installs, delivering an outstanding customer experience for DIY customers.

The position includes responsibilities for parts lookup, inventory awareness, POS operation, and teamwork to meet sales goals while maintaining safety and store appearance standards.