DIY Auto Parts Pro — Expert Sales & Service

Advance-Auto-Parts; Richmond (VA); On-site; USD 21,000 - 24,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in Richmond, VA. This full-time role requires expert knowledge of parts, systems, and sales, with a focus on DIY services like battery installation and wiper replacements.

You will handle in-store and phone inquiries, promote high levels of customer service, and contribute to inventory and store maintenance. Ideal candidates have 3–5 years in automotive parts, strong communication, and familiarity with POS systems.

Qualifications

• 3–5 years of prior automotive parts experience.
• Valid driver's license required.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Meet personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper work.
• Ensure high standards of customer service and store appearance.
• Support inventory processes and store cleanliness as needed.

Skills

GAS2 selling experience

Parts lookup systems

Customer service

MS Word/Excel

English communication

ASE knowledge

Education

ASE certification preferred

Tools

POS system

Parts database

Diagnostic equipment

MS Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro in Richmond, VA. This full-time role requires expert knowledge of parts, systems, and sales, with a focus on DIY services like battery installation and wiper replacements.

You will handle in-store and phone inquiries, promote high levels of customer service, and contribute to inventory and store maintenance. Ideal candidates have 3–5 years in automotive parts, strong communication, and familiarity with POS systems.