DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 33,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts knowledge. The role requires expert knowledge of store systems, automotive parts knowledge, and the ability to source from multiple channels including special orders.

Responsibilities include delivering GAS2 selling experiences, achieving sales goals, managing DIY services, and maintaining high customer service standards. ASE certification is preferred; a valid driver’s license is required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.
• Must have a valid driver's license; ASE certification preferred but not required.
• Able to read and interpret safety rules, parts catalogs, and manuals.
• Ability to work days, evenings, and weekends as needed.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Gas2 selling experience

Automotive parts knowledge

Customer service

Parts lookup

Safety awareness

Diagnostic equipment testing

English communication

Education

ASE certification

Valid driver's license

Tools

POS system

Microsoft Word

Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts knowledge. The role requires expert knowledge of store systems, automotive parts knowledge, and the ability to source from multiple channels including special orders.

Responsibilities include delivering GAS2 selling experiences, achieving sales goals, managing DIY services, and maintaining high customer service standards. ASE certification is preferred; a valid driver’s license is required.