DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; Culpeper (VA); On-site; USD 24,000 - 26,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts, and automotive diagnostics.

The role involves identifying parts, trouble-shooting, and sourcing from multiple channels to meet customer needs. You will handle DIY services like battery installation, testing, wiper installs, and contribute to a high-standard customer experience.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• Valid driver’s license.
• English speaking; Spanish is a plus.
• Ability to read and interpret documents such as safety rules and manuals.
• Proficient with Microsoft Word/Excel.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

Parts lookup

Sales

Communication

Stocking parts

Safety knowledge

POS operation

DIY service knowledge

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts, and automotive diagnostics.

The role involves identifying parts, trouble-shooting, and sourcing from multiple channels to meet customer needs. You will handle DIY services like battery installation, testing, wiper installs, and contribute to a high-standard customer experience.