DIY Auto Parts Pro — Service & Solutions Expert

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. This professional role combines advanced automotive parts knowledge with expert store systems usage to support DIY customers in-person and over the phone.

The position emphasizes high sales, strong customer service, and reliable execution of store procedures. ASE certification is preferred, and a valid driver's license is required to operate company vehicles and inventory movement.

Qualifications

• 3–5 years of prior automotive parts experience.
• Valid driver’s license required.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes including truck put away and cycle counts.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling

Customer service

Parts lookup

Inventory systems

Diagnostics equipment

Safety knowledge

Communication

Problem solving

Education

ASE Certification preferred

Valid driver’s license

Tools

POS systems

Parts lookup software

Diagnostic testing equipment

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. This professional role combines advanced automotive parts knowledge with expert store systems usage to support DIY customers in-person and over the phone.

The position emphasizes high sales, strong customer service, and reliable execution of store procedures. ASE certification is preferred, and a valid driver's license is required to operate company vehicles and inventory movement.