DIY Auto Parts Pro — Expert Sourcing & Service Lead

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY store functions, including parts identification, installation services, and customer assistance. The role requires strong knowledge of automotive systems, parts lookup, and operating POS systems.

This full-time position emphasizes accurate sourcing from multiple channels, excellent customer service, and teamwork to meet store goals in a fast-paced retail environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE P2 certified or ASE ready equivalent preferred.
• Proven sales ability with experience fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Sales

Parts knowledge

Parts lookup systems

Diagnostic equipment

Communication

Education

ASE certification

Tools

Microsoft Excel

POS system

Parts lookup software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY store functions, including parts identification, installation services, and customer assistance. The role requires strong knowledge of automotive systems, parts lookup, and operating POS systems.

This full-time position emphasizes accurate sourcing from multiple channels, excellent customer service, and teamwork to meet store goals in a fast-paced retail environment.