DIY Auto Parts Pro: Expert Sourcing & Service

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert automotive part knowledge and exceptional customer service in a full-time role. You will support advanced DIY services, identify parts, and operate store systems and POS tools to assist customers in-person and over the phone.

The position emphasizes accurate sourcing, inventory management, and high standards for service, safety, and store appearance, with duties including key holder responsibilities and weekend shifts.

Qualifications

• 3–5 years of prior automotive parts experience.
• ASE P2 certification or ASE ready equivalent.
• Valid driver’s license.
• Spanish language proficiency a plus.
• Ability to read and interpret parts catalogs and safety manuals.
• Strong customer service and communication skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Customer service

Parts lookup

Inventory systems

Diagnostic equipment

ASE P2

POS systems

Spanish language

Basic math

Microsoft Excel

Education

ASE Certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert automotive part knowledge and exceptional customer service in a full-time role. You will support advanced DIY services, identify parts, and operate store systems and POS tools to assist customers in-person and over the phone.

The position emphasizes accurate sourcing, inventory management, and high standards for service, safety, and store appearance, with duties including key holder responsibilities and weekend shifts.