DIY Auto Parts Pro: Expert Sourcing & Service

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. This professional-level sales role supports DIY customers with expert parts knowledge, store systems, and advanced troubleshooting.

The position is full-time and requires 3–5 years of automotive parts experience, with strong sales and customer service skills. You will manage parts lookup, source from multiple channels, and assist with battery installs, testing, and other DIY services.

Qualifications

• 3–5 years of automotive parts experience
• Strong sales and customer service skills
• Proficiency with store systems and parts lookup

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs

Skills

Automotive parts knowledge

Sales experience

Customer service mindset

English language proficiency

Safety and inventory handling

Education

ASE certification preferred

Tools

Microsoft Word

Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. This professional-level sales role supports DIY customers with expert parts knowledge, store systems, and advanced troubleshooting.

The position is full-time and requires 3–5 years of automotive parts experience, with strong sales and customer service skills. You will manage parts lookup, source from multiple channels, and assist with battery installs, testing, and other DIY services.