DIY Auto Parts Pro — Expert Sourcing & Service

Advance-Auto-Parts; Homewood (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of stores systems and automotive parts to DIY customers. The role involves advanced identification, sourcing, and high-quality service across in-store and phone interactions.

The position is full-time, with responsibilities including battery installations, diagnostics, and parts lookup. Bilingual abilities are preferred to assist a diverse customer base and maintain strong relationships with the team.

Qualifications

• 3–5 years of automotive parts experience.
• Excellent customer service and communication skills.
• Ability to work evenings and weekends as needed.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain store appearance and safety standards.
• Perform key holder duties such as open/close tasks.
• Assist in inventory processes and cycle counts.

Skills

Automotive knowledge

Parts lookup

Sales skills

Customer communication

Diagnostic ability

Education

Valid driver's license

ASE certification preferred

Tools

POS software

Inventory systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of stores systems and automotive parts to DIY customers. The role involves advanced identification, sourcing, and high-quality service across in-store and phone interactions.

The position is full-time, with responsibilities including battery installations, diagnostics, and parts lookup. Bilingual abilities are preferred to assist a diverse customer base and maintain strong relationships with the team.