DIY Auto Parts Pro: Expert Service & Solutions

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 44,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro who delivers expert automotive parts knowledge and exceptional customer service in a fast-paced store environment.

You will support DIY customers in-store and over the phone, perform battery tests and wiper installations, and drive sales while maintaining high standards of store presentation. We value prior automotive parts experience, strong communication skills, and reliability, with ASE certification preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability and customer service focus.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

English communication

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro who delivers expert automotive parts knowledge and exceptional customer service in a fast-paced store environment.

You will support DIY customers in-store and over the phone, perform battery tests and wiper installations, and drive sales while maintaining high standards of store presentation. We value prior automotive parts experience, strong communication skills, and reliability, with ASE certification preferred but not required.