DIY Auto Parts Pro — Expert Sales & Tech Support

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts lookups. You will handle in-store and phone inquiries, assist customers with battery installation, testing, and wiper installs, and help maintain store appearance and safety standards.

The role requires 3–5 years of parts experience, a valid driver's license, and strong English communication. ASE certification is preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• Valid driver’s license required.
• ASE certification preferred.
• Must read and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Communication

Safety awareness

Parts lookup

Diagnostic equipment

Education

ASE certification

Tools

POS system

Parts lookup systems

Microsoft Word/Excel

Diagnostic testing equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts lookups. You will handle in-store and phone inquiries, assist customers with battery installation, testing, and wiper installs, and help maintain store appearance and safety standards.

The role requires 3–5 years of parts experience, a valid driver's license, and strong English communication. ASE certification is preferred.