DIY Auto Parts Pro: Expert Parts & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is recruiting a Retail Parts Pro to deliver expert knowledge of store systems and automotive parts. You will assist customers in person and over the phone, perform DIY services such as battery installations and wiper installs, and drive store sales while maintaining a clean, organized shop floor.

Ideal candidates have 3–5 years of automotive parts experience, strong English communication, and a valid driver's license. ASE certification is preferred but not required.

Qualifications

• Must have a valid driver's license.
• ASE certification preferred, but not required.
• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Automotive knowledge

Customer service

Parts lookup

Inventory management

Safety procedures

POS systems

Diagnostics equipment use

Communication (English)

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Microsoft Word/Excel

Inventory software

Job description

Advance Auto Parts, Inc. is recruiting a Retail Parts Pro to deliver expert knowledge of store systems and automotive parts. You will assist customers in person and over the phone, perform DIY services such as battery installations and wiper installs, and drive store sales while maintaining a clean, organized shop floor.

Ideal candidates have 3–5 years of automotive parts experience, strong English communication, and a valid driver's license. ASE certification is preferred but not required.