DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to provide expert knowledge of store systems and parts for DIY customers. You will identify parts, perform services, and assist customers with car maintenance needs.

The role emphasizes strong communication, reliable service, and accurate parts sourcing, with responsibilities spanning inventory, store upkeep, and open/close duties. ASE certification is preferred; driver’s license required.

Qualifications

• 3–5 years of prior automotive parts experience
• Proven sales ability and tracking of customer transactions
• ASE certification preferred but not required
• Valid driver’s license required for job
• Familiarity with store systems and parts lookup tools

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Personal sales

Customer service

Inventory systems

Parts lookup

Diagnostic equipment

Communication

Safety awareness

Education

ASE Certification (preferred)

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to provide expert knowledge of store systems and parts for DIY customers. You will identify parts, perform services, and assist customers with car maintenance needs.

The role emphasizes strong communication, reliable service, and accurate parts sourcing, with responsibilities spanning inventory, store upkeep, and open/close duties. ASE certification is preferred; driver’s license required.