DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge and hands-on service.

The role covers sales goals, parts sourcing, store inventory tasks, and DIY services such as battery testing and wiper installs, with a focus on safe, friendly customer interactions.

A valid driver's license and ASE certification are preferred; prior automotive parts experience and proficiency with inventory and POS systems are important.

Qualifications

• Strong knowledge of automotive parts and systems.
• Excellent customer service and communication skills.
• Ability to read safety rules and parts catalogs.
• Experience with inventory and store equipment processes.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory: truck put away, cycle counts, back stock.
• Ensure store cleanliness: floors, bathrooms, facing, dusting.

Skills

Parts knowledge

Sales experience

Customer service

Electronic/diagnostic knowledge

Safety awareness

Education

Driver's license

ASE certification

Tools

POS systems

Parts lookup systems

Inventory systems

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge and hands-on service.

The role covers sales goals, parts sourcing, store inventory tasks, and DIY services such as battery testing and wiper installs, with a focus on safe, friendly customer interactions.

A valid driver's license and ASE certification are preferred; prior automotive parts experience and proficiency with inventory and POS systems are important.