DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store with advanced parts knowledge and installation services. The role requires strong customer service, sales focus, and familiarity with store systems.

Duties include helping customers, performing DIY services, and safeguarding inventory; flexibility for various shifts is expected. Applicants should have 3–5 years of automotive parts experience and a valid driver's license; ASE certification is preferred but

Qualifications

• 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions
• Must have a valid driver's license ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Customer service

Sales experience

English communication

Part lookup systems

Education

Driver’s license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS/inventory systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store with advanced parts knowledge and installation services. The role requires strong customer service, sales focus, and familiarity with store systems.

Duties include helping customers, performing DIY services, and safeguarding inventory; flexibility for various shifts is expected. Applicants should have 3–5 years of automotive parts experience and a valid driver's license; ASE certification is preferred but