DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and in-store services. The role involves advanced identification, troubleshooting, and sourcing from multiple channels; full-time position.

You will handle parts lookup, inventory tasks, and operate POS; experience in automotive parts sales and strong customer service needed. ASE certification preferred; valid driver's license required.

Qualifications

• Essential knowledge of automotive parts and systems.
• Proven customer service and sales experience.
• Ability to operate store inventory and POS systems.
• Familiarity with parts lookup and diagnostic tools.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Inventory systems

Parts lookup systems

Diagnostic equipment operation

Education

ASE certification

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and in-store services. The role involves advanced identification, troubleshooting, and sourcing from multiple channels; full-time position.

You will handle parts lookup, inventory tasks, and operate POS; experience in automotive parts sales and strong customer service needed. ASE certification preferred; valid driver's license required.