DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health and wellness benefits

Benefits information on company site

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service support in-store. You will help customers over the counter and by phone, perform battery tests, wiper installations, and other DIY services, while maintaining store standards and inventory accuracy.

Ideal candidates have 3–5 years of automotive parts experience, strong selling skills, and ASE certification is preferred.

Qualifications

• Customer service and selling skills are required to meet personal and store goals.
• Strong knowledge of automotive parts and diagnostic concepts is expected.
• Ability to read parts catalogs and operate inventory/POS systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory: cycle counts, back stock, truck put away.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, lot cleanliness.
• Provide DIY services including battery installation and testing.

Skills

Customer service

Automotive parts knowledge

Sales skills

English communication

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Inventory systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service support in-store. You will help customers over the counter and by phone, perform battery tests, wiper installations, and other DIY services, while maintaining store standards and inventory accuracy.

Ideal candidates have 3–5 years of automotive parts experience, strong selling skills, and ASE certification is preferred.