DIY Auto Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 55,000; Full time

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro with strong automotive knowledge to assist DIY customers in-store and via phone. You will perform parts lookups, inventory tasks, and deliver exceptional service to drive sales.

Role involves assisting with battery installations, testing, wiper installs, and store upkeep. ASE P2 certification or readiness is preferred; 3-5 years of parts experience is encouraged.

Qualifications

• 3-5 years of automotive parts experience.
• Must have a valid driver's license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes (truck put away, cycle counts, back stock).

Skills

GAS2 selling experience

Parts lookup

Diagnostic equipment testing

DIY selling skills

Customer service

English written/spoken

Reading safety procedures

Microsoft Word/Excel

Shop floor organization

Weekend/evening flexibility

Education

ASE certification preferred

Tools

POS system

Inventory systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro with strong automotive knowledge to assist DIY customers in-store and via phone. You will perform parts lookups, inventory tasks, and deliver exceptional service to drive sales.

Role involves assisting with battery installations, testing, wiper installs, and store upkeep. ASE P2 certification or readiness is preferred; 3-5 years of parts experience is encouraged.