DIY Auto Parts Pro Expert Sales & Diagnostics

Advance Auto Parts Inc.; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States for a full-time role. The position combines expert store systems knowledge, automotive parts expertise, and DIY service delivery to customers in-store and by phone.

You will perform battery installations, testing, and wiper replacements, source parts, and provide high-quality customer care. ASE certification is preferred and a valid driver’s license is required.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• English language skills; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts knowledge

Retail sales

Attention to detail

English proficiency

Safety awareness

Education

ASE certification preferred

Valid driver's license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Diagnostic equipment

Inventory software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States for a full-time role. The position combines expert store systems knowledge, automotive parts expertise, and DIY service delivery to customers in-store and by phone.

You will perform battery installations, testing, and wiper replacements, source parts, and provide high-quality customer care. ASE certification is preferred and a valid driver’s license is required.