DIY Auto Parts Pro — Expert Sales & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro responsible for expert knowledge of store systems, parts and automotive diagnostics. You will deliver high-level customer service in-store and by phone, handle DIY services, and support inventory and safety procedures.

The role emphasizes parts knowledge, advanced selling skills for DIY customers, and a strong understanding of automotive systems to assist with troubleshooting and sourcing from multiple channels.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Parts lookup systems

Diagnostic equipment use

Strong communication

English language proficiency

Education

Valid driver's license

ASE certification preferred

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro responsible for expert knowledge of store systems, parts and automotive diagnostics. You will deliver high-level customer service in-store and by phone, handle DIY services, and support inventory and safety procedures.

The role emphasizes parts knowledge, advanced selling skills for DIY customers, and a strong understanding of automotive systems to assist with troubleshooting and sourcing from multiple channels.