DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 22,000 - 23,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, automotive parts, and vehicle diagnostics.

You will handle in-store and phone inquiries, source parts from multiple channels, and help with battery installation, testing, and wiper installs. The role requires 3–5 years of automotive parts experience, ASE certification preferred, and the ability to work days, evenings, and weekends.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license; ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Automotive systems knowledge

Customer service

Sales experience

English language

Diagnostic ability

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, automotive parts, and vehicle diagnostics.

You will handle in-store and phone inquiries, source parts from multiple channels, and help with battery installation, testing, and wiper installs. The role requires 3–5 years of automotive parts experience, ASE certification preferred, and the ability to work days, evenings, and weekends.