DIY Auto Parts Pro — Expert Sales & Auto Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 26,000 - 28,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge, advanced store systems usage, and diagnostic assistance. The role includes automotive service tasks such as battery installation and wiper replacement, with a focus on delivering top-tier customer care and achieving sales targets.

The position is full-time, requiring flexibility for days, evenings, and weekends.

Qualifications

• Knowledge of automotive parts and store inventory management.
• Ability to identify parts and source from multiple channels.
• Experience with customer transactions and upselling techniques.
• Familiarity with DOS/POS and parts lookup systems is preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Meet sales and service goals while delivering high customer satisfaction.
• Perform DIY services such as battery installation and wiper replacement.
• Maintain store appearance and safety standards as a key holder.

Skills

Parts knowledge

Customer service

Sales experience

Diagnostic equipment testing

English language

Education

ASE certification preferred

Valid driver’s license

Tools

POS system

Parts lookup systems

Microsoft Excel

Inventory systems

Job description

Advance Auto Parts is hiring a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge, advanced store systems usage, and diagnostic assistance. The role includes automotive service tasks such as battery installation and wiper replacement, with a focus on delivering top-tier customer care and achieving sales targets.

The position is full-time, requiring flexibility for days, evenings, and weekends.