DIY Auto Parts Pro - Expert Parts & Solutions

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-level customer service in a fast-paced store environment. The role emphasizes advanced identification, troubleshooting, and sourcing from multiple channels to support DIY customers.

Candidates should have 3–5 years of automotive parts experience and proven sales capability. ASE certification is preferred, and a valid driver's license is required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Valid driver's license required; ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Automotive parts experience

Sales experience

Parts lookup systems

Diagnostic equipment proficiency

Microsoft Office (Word/Excel)

English communication

Education

ASE certification (preferred)

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-level customer service in a fast-paced store environment. The role emphasizes advanced identification, troubleshooting, and sourcing from multiple channels to support DIY customers.

Candidates should have 3–5 years of automotive parts experience and proven sales capability. ASE certification is preferred, and a valid driver's license is required.