DIY Auto Parts Pro — Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert store and parts knowledge, assist DIY customers, and drive sales.

The role emphasizes parts identification, diagnostic ability, and high customer service standards, with responsibilities ranging from service tasks to inventory support. Candidates should have 3–5 years of automotive parts experience, be able to operate POS and parts lookup systems, and hold a valid driver's license (ASE preferred).

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Customer service

Communication skills

English proficiency

Education

ASE certification preferred

Tools

POS system

Parts lookup system

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert store and parts knowledge, assist DIY customers, and drive sales.

The role emphasizes parts identification, diagnostic ability, and high customer service standards, with responsibilities ranging from service tasks to inventory support. Candidates should have 3–5 years of automotive parts experience, be able to operate POS and parts lookup systems, and hold a valid driver's license (ASE preferred).