DIY Auto Parts Pro: Expert Parts, Service & Solutions

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-level customer service in a busy store environment. The role focuses on DIY customers, advanced parts identification, and efficient use of store systems and POS.

The position requires strong automotive knowledge, ASE readiness, and the ability to source from multiple channels, ensuring accurate inventory management and top-notch service.

Qualifications

• 3–5 years of prior automotive parts experience
• Proven sales ability with fulfillment of customer transactions
• ASE certification preferred but not required
• Must read and interpret parts catalogs and service manuals

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, opening/closing duties
• Assist in store inventory processes and maintain cleanliness

Skills

GAS2 selling experience

Advanced parts knowledge

Parts lookup systems

POS operation

Diagnostic equipment knowledge

Safety awareness

Customer service

Education

Valid driver’s license

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-level customer service in a busy store environment. The role focuses on DIY customers, advanced parts identification, and efficient use of store systems and POS.

The position requires strong automotive knowledge, ASE readiness, and the ability to source from multiple channels, ensuring accurate inventory management and top-notch service.