DIY Auto Parts Pro: Expert Parts & Service Advisor

Advance Auto Parts; Roanoke (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer seeks a Retail Parts Pro in Roanoke, Virginia, to drive sales and provide exceptional customer service. The ideal candidate will have extensive knowledge of automotive systems, strong selling skills, and the ability to manage DIY services. This is a full-time position requiring 3-5 years of experience in automotive parts sales, effective communication skills, and proficiency in Microsoft Office. ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to communicate effectively in English (Spanish a plus).
• Strong organizational skills and attention to detail.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Achieve personal/store sales goals and service objectives.
• Ensure high standards of customer service and store appearance.

Skills

Automotive systems knowledge

Customer service skills

Sales skills

Inventory management

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Office (Word, Excel)

Job description

A leading automotive parts retailer seeks a Retail Parts Pro in Roanoke, Virginia, to drive sales and provide exceptional customer service. The ideal candidate will have extensive knowledge of automotive systems, strong selling skills, and the ability to manage DIY services. This is a full-time position requiring 3-5 years of experience in automotive parts sales, effective communication skills, and proficiency in Microsoft Office. ASE certification is preferred but not required.