DIY Auto Parts Pro: Expert Parts & Service

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro to support DIY customers with expert automotive knowledge, part identification, and sales assistance. The role emphasizes high-quality customer service, store organization, and accurate use of parts lookup tools.

The position requires working knowledge of automotive systems, ability to read catalogs, and proficiency with basic Microsoft Office tools. ASE certification is preferred but not mandatory, with full-time on-site hours expected.

Qualifications

• Strong knowledge of automotive systems and parts identification.
• Experience reading parts catalogs and using POS/lookup systems.
• Able to provide high-quality customer service in store and by phone.
• ASE certification or readiness preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Meet personal/store sales goals and service objectives.
• Perform DIY services like battery tests and installations.
• Maintain store appearance and safety standards.
• Handle key holder duties including opening and closing tasks.

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

English communication

Education

ASE certification preferred

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is hiring a Retail Parts Pro to support DIY customers with expert automotive knowledge, part identification, and sales assistance. The role emphasizes high-quality customer service, store organization, and accurate use of parts lookup tools.

The position requires working knowledge of automotive systems, ability to read catalogs, and proficiency with basic Microsoft Office tools. ASE certification is preferred but not mandatory, with full-time on-site hours expected.