DIY Auto Parts Pro: Customer Solutions & Service

Advance Auto Parts; Lorain (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro in Lorain, OH. You will assist DIY customers with advanced parts knowledge, perform battery installations, and handle parts lookup and POS tasks.

Join a team focused on delivering excellent service, hitting sales goals, and maintaining store standards. 3–5 years automotive parts experience and strong communication are required; ASE certification is a plus, valid driver's license required.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability and fulfillment experience.
• Valid driver’s license and access to reliable transportation.
• ASE certification preferred.

Responsibilities

• Facilitate selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including opening/closing tasks.

Skills

Automotive parts knowledge

Sales experience

Customer service

Parts lookup systems

POS systems

Diagnostic equipment

Microsoft Office

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is hiring a Retail Parts Pro in Lorain, OH. You will assist DIY customers with advanced parts knowledge, perform battery installations, and handle parts lookup and POS tasks.

Join a team focused on delivering excellent service, hitting sales goals, and maintaining store standards. 3–5 years automotive parts experience and strong communication are required; ASE certification is a plus, valid driver's license required.