DIY Auto Parts Pro - Expert Sales & Service

Advance Auto Parts; Youngstown (OH); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts in Youngstown, OH is seeking a Retail Parts Pro to deliver expert parts knowledge and high‑level DIY service. You will assist customers in person and by phone, source parts, and support inventory and special orders.

The role requires 3–5 years automotive parts experience, valid driver's license, and ASE P2 certification or readiness. You will use POS and parts lookup systems, perform battery testing, wiper installs, and maintain store appearance.

Qualifications

• Must have a valid driver’s license.
• ASE certification preferred but not required.
• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services, including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness covering floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, and wiper installs.

Skills

Automotive parts knowledge

Sales experience

Customer service

English proficiency

Microsoft Word/Excel

Inventory systems

Safety procedures

Reading comprehension

Math basics

Education

ASE P2 certification

Driver's license

Job description

Advance Auto Parts in Youngstown, OH is seeking a Retail Parts Pro to deliver expert parts knowledge and high‑level DIY service. You will assist customers in person and by phone, source parts, and support inventory and special orders.

The role requires 3–5 years automotive parts experience, valid driver's license, and ASE P2 certification or readiness. You will use POS and parts lookup systems, perform battery testing, wiper installs, and maintain store appearance.