DIY Auto Parts Pro: Customer Solutions Expert

Advance Stores Company Inc (500); United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions in our stores. The role requires strong knowledge of automotive systems, part lookup, and customer service.

It is a full-time position with responsibilities including sales goals, DIY service tasks, and inventory accuracy. The ideal candidate brings 3–5 years of automotive parts experience, strong customer interaction skills, and proficiency with store systems.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with past fulfillment of customer transactions.
• Must have a valid driver's license; ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling

Parts lookup

Customer service

Inventory control

ASE P2 certified

Diagnostics

Safety awareness

Tools

POS systems

Excel

Inventory software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions in our stores. The role requires strong knowledge of automotive systems, part lookup, and customer service.

It is a full-time position with responsibilities including sales goals, DIY service tasks, and inventory accuracy. The ideal candidate brings 3–5 years of automotive parts experience, strong customer interaction skills, and proficiency with store systems.