DIY Auto Parts Pro & Customer Solutions Expert

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales. You will use store systems and deep parts knowledge to assist customers in person and by phone, while helping meet sales goals and uphold store appearance standards.

Requirements include 3–5 years of automotive parts experience, a valid driver’s license, and clear English communication (Spanish a plus). ASE certification is preferred but not required; familiarity with inventory and lookup systems is a plus.

Qualifications

• 3–5 years of automotive parts experience
• Must have a valid driver’s license
• ASE certification preferred, but not required
• Speak and write English (Spanish a plus)
• Ability to read and interpret parts catalogs and manuals

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Store cleanliness including floors, bathrooms, facing
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Inventory management

Parts lookup systems

Communication skills

Safety awareness

Bilingual English/Spanish

Education

ASE certification preferred

Valid driver’s license

Tools

POS systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales. You will use store systems and deep parts knowledge to assist customers in person and by phone, while helping meet sales goals and uphold store appearance standards.

Requirements include 3–5 years of automotive parts experience, a valid driver’s license, and clear English communication (Spanish a plus). ASE certification is preferred but not required; familiarity with inventory and lookup systems is a plus.