DIY Auto Parts Pro & Customer Solutions Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to provide expert parts knowledge and advanced DIY service support. You will handle parts lookup, diagnose basic issues, and drive sales while maintaining store standards.

The role requires strong customer service skills, 3-5 years of automotive parts experience, and ASE certification is preferred. Valid driver's license is required; flexible to work various shifts.

Qualifications

• 3-5 years of automotive parts experience and proven sales ability.
• Knowledge of store inventory and parts sourcing.
• Must have valid driver's license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes (truck put away, cycle counts, back stock).
• Provide DIY services including battery installation, testing, wiper installs.

Skills

GAS2 selling experience

Customer service

Parts lookup

Diagnostics equipment proficiency

Communication

Teamwork

Education

ASE certification preferred

Tools

MS Word

MS Excel

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to provide expert parts knowledge and advanced DIY service support. You will handle parts lookup, diagnose basic issues, and drive sales while maintaining store standards.

The role requires strong customer service skills, 3-5 years of automotive parts experience, and ASE certification is preferred. Valid driver's license is required; flexible to work various shifts.