DIY Auto Parts Pro — Customer Service & Tech

Advance-Auto-Parts; Lynchburg (VA); On-site; USD 21,000 - 24,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in Lynchburg, VA. The role focuses on DIY customer service, selling automotive parts, and performing in-store services such as battery installs and wiper replacements.

Candidates should have 3-5 years of parts experience, strong product knowledge, and a valid driver’s license. ASE certification is preferred; the position is full time with varied shifts, including weekends.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive knowledge

Customer service

English communication

Safety awareness

Inventory management

POS operations

Diagnostics equipment

Education

ASE certification preferred

Tools

Microsoft Word

Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro in Lynchburg, VA. The role focuses on DIY customer service, selling automotive parts, and performing in-store services such as battery installs and wiper replacements.

Candidates should have 3-5 years of parts experience, strong product knowledge, and a valid driver’s license. ASE certification is preferred; the position is full time with varied shifts, including weekends.