Divisional CIO: Digital Banking & AI Transformation

Northwest; Columbus (OH); On-site; USD 250,000 - 350,000; Full time

Job summary

Northwest is seeking a Divisional Chief Information Officer to lead technology strategy and delivery across its digital banking domains. You will partner with executives to align investments with business goals, drive modernization, and improve customer and employee experiences using data analytics and AI-enabled insights.

The role requires a proven track record in strategic technology leadership, budget governance, and risk/compliance in a regulated environment.

Qualifications

• Demonstrated experience aligning technology strategy with business objectives.
• Proven ability to lead large technology portfolios and budgets.
• Experience guiding enterprise modernization and digital banking initiatives.
• Strong collaboration with executive leadership and regulatory compliance.

Responsibilities

• Define and execute digital banking strategy in partnership with business leadership.
• Deliver omnichannel experiences across web, mobile, and emerging channels.
• Drive digital sales, customer acquisition, and self-service capabilities.
• Lead modernization of digital platforms and customer-facing technologies.
• Monitor engagement metrics and ensure measurable business value.

Skills

Technology strategy

Executive leadership

Digital transformation

Cybersecurity awareness

Budget management

Vendor management

AI/ML leadership

Stakeholder management

Education

Bachelor's degree in CS/IT/Engineering

MBA or equivalent preferred

Tools

Cloud platforms (Azure/AWS)

CI/CD tooling

Data governance

Job description

Northwest is seeking a Divisional Chief Information Officer to lead technology strategy and delivery across its digital banking domains. You will partner with executives to align investments with business goals, drive modernization, and improve customer and employee experiences using data analytics and AI-enabled insights.

The role requires a proven track record in strategic technology leadership, budget governance, and risk/compliance in a regulated environment.