DIVISION MANAGER - GASTROENTEROLOGY

Cooper Norcross Health; Camden (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Cooper Norcross Health is seeking an experienced Operations Leader to oversee daily clinical and administrative functions in Camden, NJ. You will partner with division leadership to drive process improvements, optimize workflows, and implement scheduling solutions for physicians and APPs using Epic Cadence and Optime.

The role requires coordinating across multiple sites and a strong focus on patient care and provider support.

Qualifications

• 3-5 years of relevant experience in healthcare administration or operations.
• Bachelor’s degree preferred.
• Strong knowledge of Epic Cadence and Optime.
• Excellent communication and organizational skills.
• Ability to travel between practice sites (approx. 15%).

Responsibilities

• Operational Oversight: Ensure smooth and efficient daily operations across clinical and administrative functions, always prioritizing patient care and provider needs.
• Strategic Leadership: Partner with the Division Head to drive division-wide goals, process improvements, and workflow optimization initiatives.
• Scheduling Management: Manage Cadence and/or Optime scheduling for physicians and APPs, including Epic schedule creation, template optimization, and urgent appointment access.
• Team Leadership: Inspire and guide administrative team members, fostering a culture of inclusivity, continuous learning, and shared purpose.
• Project Management: Lead division and institute-level projects, including provider onboarding and the implementation of new procedures and protocols.
• Cross-Functional Collaboration: Serve as a key liaison with scheduling analysts, ambulatory practices, ABS, outpatient procedure locations, PAC, IT, facilities, medical staff, revenue cycle teams, and external partners.
• Innovation & Growth: Restructure workflows and implement forward-thinking solutions that enhance opportunities for both patients and providers.

Skills

Operational leadership

Process improvement

Epic Cadence

Epic Optime

Scheduling

Project management

Communication

Travel between sites

Education

Bachelor's degree

Tools

Cadence (Epic)

Optime (Epic)

Job description

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

Operational Oversight: Ensure smooth and efficient daily operations across clinical and administrative functions, always prioritizing patient care and provider needs.

Strategic Leadership: Partner with the Division Head to drive division-wide goals, process improvements, and workflow optimization initiatives.

Scheduling Management: Manage Cadence and/or Optime scheduling for physicians and APPs, including Epic schedule creation, template optimization, and urgent appointment access.

Team Leadership: Inspire and guide administrative team members, fostering a culture of inclusivity, continuous learning, and shared purpose.

Project Management: Lead division and institute-level projects, including provider onboarding and the implementation of new procedures and protocols.

Cross-Functional Collaboration: Serve as a key liaison with scheduling analysts, ambulatory practices, ABS, outpatient procedure locations, PAC, IT, facilities, medical staff, revenue cycle teams, and external partners.

Innovation & Growth: Restructure workflows and implement forward-thinking solutions that enhance opportunities for both patients and providers.

Overview

Be part of a mission-driven organization dedicated to improving lives through compassionate, high-quality care

Lead a growing division with the opportunity to shape its future and impact patient and provider experiences

Collaborate with a dedicated team of healthcare professionals in a supportive and innovative environment

Applicants with unique skillsets and experience are encouraged to apply.

Experience Required

3-5 years or equivalent combination of education and experience.

Education Requirements

Bachelor’s degree preferred

Special Requirements

• Strong knowledge of Epic systems, particularly Cadence and Optime
• Demonstrated commitment to patient-centered care and provider support
• Proven success in process improvement, team leadership, and project execution
• Excellent communication, organizational, and interpersonal skills
• Ability to travel between practice sites as needed (approx. 15%)