Division Director, I/DD

BAYADA Home Health Care; Columbia Township (MO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

Growth opportunities

Diversity & inclusion programs

50th anniversary celebration

Job summary

BAYADA Home Health Care seeks a Division Director to lead Habilitation (I/DD) offices across Missouri, guiding Directors and ensuring high-quality, compliant care that puts clients first. The role requires strategic oversight, mentoring, and strong collaboration with executive leadership.

The position emphasizes travel throughout Missouri (50-60%), oversight of operations, staff development, and continued growth while upholding BAYADA’s mission and values.

Qualifications

• Four-year degree required.
• Five years of verifiable supervisory experience, preferably in health care or social services.
• Experience with Intellectual/Developmental disabilities strongly preferred.
• Minimum two years of demonstrated success as a BAYADA office director or comparable organization.
• Demonstrates BAYADA values: compassion, excellence and reliability.

Responsibilities

• Provide oversight and support to assigned service offices and supervise Directors and related leaders.
• Ensure client-first service across all offices and markets.
• Recruit, develop, and coach leadership; ensure appropriate clinical and management coverage.
• Develop and monitor plans for recruiting, marketing, and budgeting.
• Lead through strong communication with field and support offices and build long-term relationships with clients and communities.

Skills

Interpersonal skills

Strategic thinking

Communication skills

English proficiency

Education

Four-year college degree

Tools

Basic PC skills

Job description

BAYADA Home Health Care is actively seeking a Division Director to lead office directors within our Habilitation (I/DD) practice across the state of Missouri. BAYADA's Habilitation offices in Missouri support I/DD clients within home and community based services.

TRAVEL REQUIREMENTS: must be able to travel 50-60% of the time to our Habilitation offices in Missouri.

LOCATION: must be be located in the state of Missouri with the ability to travel weekly.

PRIMARY RESPONSIBILITIES:

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• Develop working knowledge of BAYADA’s mission, services, people, organization, policies and procedures.
• Provide oversight and support to assigned service offices, including responsibility for direct supervision of Directors, Director Interns or Service Directors, as assigned by President or Chief Operating Officer.
• Ensure that offices’ actions and communications demonstrate that “The Client Comes First”.
• Proactively manage client and customer concerns.
• Oversee and participate in recruiting, selecting, and developing high-potential employees in the division for all Recruiters, Client Services Managers, Clinical Managers, Director Interns, Directors, and Area Directors.
• Educate, mentor, and coach Director Interns, Directors, Area Directors, and Division Directors. Deliver honest and timely feedback. Ensure appropriate clinical and management coverage for each office.
• Direct and support offices to achieve customer service, quality growth, and financial stability goals.
• Oversee the development of quarterly recruiting, marketing, and budgeting plans.
• Hold Directors accountable for meeting established goals. Assure that all lines of service and markets are served appropriately.
• Understand competition and market (both referral and employment sources).
• Assume responsibility for the quality of care provided by all offices in the division.
• Develop and monitor processes to ensure that offices operate ethically, legally, safely, and with a high level of compliance.
• Communicate office/provider-specific performance issues to the Governing body through the Practice Leader or Chief Operating Officer and ensure the implementation of corrective actions to be taken at their direction and that of the governing body.
• Identify new business opportunities. Support offices with the analysis of potential acquisitions and new lines of business. Identify industry trends and react accordingly.
• Lead through strong communication and sharing of ideas with field and support offices.
• Develop long-term trusting relationships with clients, community, employees, support, and other service offices.
• Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff.
• Perform related duties, or as required or requested by supervisor.

MINIMUM QUALIFICATIONS:

• Four (4) year college degree required.
• Five (5) years of verifiable supervisory work experience required, preferably in a health care or social service management position.
• Experience with Intellectual/Developmental disabilities strongly preferred.
• Minimum two (2) years of demonstrated success as a BAYADA Home Health Care office director or a comparable organization required.
• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
• Demonstrated ability to lead people and get results through others; ability to plan and organize well and act proactively; excellent interpersonal skills; ability to think strategically; good analytical skills; good oral, written, and presentation skills; exhibits good judgment and values continued learning.
• Demonstrated record of goal achievement.
• Track record of successfully taking on more responsibility with positive results and ambition to grow past current position.
• Demonstrated record of strong interpersonal skills.
• Competence in basic PC skills required to perform job functions.
• Acceptable pre-employment assessment results.
• Ability to read, write and effectively communicate in English.

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized by
  • Newsweek’s Best Place to Work for Diversity
  • Newsweek’s Best Place to Work for Women
  • Newsweek’s Best Place to Work (overall)
  • Newsweek’s Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
• Weekly pay
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Home Health Care benefits, visit: https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.