Division Director, I/DD

bayada; Kansas City (MO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Weekly pay

Award-winning workplace

Employee recognition programs

Job summary

BAYADA Home Health Care seeks a Division Director to lead our Habilitation offices across Missouri. Travel 50-60% to Missouri offices and oversee Directors, ensuring high-quality, compliant service for I/DD clients in home and community settings.

Ideal candidates have a four-year degree, 5+ years of supervisory health-care management experience, and a track record in leadership, strategy, and staff development. BAYADA offers weekly pay and a strong employee-recognition culture.

Qualifications

• Four-year college degree required.
• Five years of verifiable supervisory work experience, preferably in health care or social services.
• Experience with Intellectual/Developmental disabilities preferred.
• Minimum two years as BAYADA office director or similar role.

Responsibilities

• Demonstrate BAYADA values and The BAYADA Way.
• Provide oversight to service offices and supervision of Directors and Senior staff.
• Ensure client-first service and proactive handling of concerns.
• Lead recruitment, development, and coaching of directors and staff.
• Develop and monitor recruiting, marketing, and budgeting plans.
• Achieve customer service, growth, and financial goals.
• Communicate performance issues to governing bodies and implement corrective actions.
• Identify new business opportunities and potential acquisitions.

Skills

Supervisory experience

Healthcare management

I/DD experience

Leadership

Interpersonal communication

Strategic planning

Performance management

English proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

BAYADA Home Health Care is actively seeking a Division Director to lead office directors within our Habilitation (I/DD) practice across the state of Missouri. BAYADA's Habilitation offices in Missouri support I/DD clients within home and community based services.

TRAVEL REQUIREMENTS

must be able to travel 50-60% of the time to our Habilitation offices in Missouri.

LOCATION

must be be located in the state of Missouri with the ability to travel weekly.

PRIMARY RESPONSIBILITIES

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures.
• Provide oversight and support to assigned service offices, including responsibility for direct supervision of Directors, Director Interns or Service Directors, as assigned by President or Chief Operating Officer.
• Ensure that offices' actions and communications demonstrate that "The Client Comes First".
• Proactively manage client and customer concerns.
• Oversee and participate in recruiting, selecting, and developing high-potential employees in the division for all Recruiters, Client Services Managers, Clinical Managers, Director Interns, Directors, and Area Directors.
• Educate, mentor, and coach Director Interns, Directors, Area Directors, and Division Directors. Deliver honest and timely feedback. Ensure appropriate clinical and management coverage for each office.
• Direct and support offices to achieve customer service, quality growth, and financial stability goals.
• Oversee the development of quarterly recruiting, marketing, and budgeting plans.
• Hold Directors accountable for meeting established goals. Assure that all lines of service and markets are served appropriately.
• Understand competition and market (both referral and employment sources).
• Assume responsibility for the quality of care provided by all offices in the division.
• Develop and monitor processes to ensure that offices operate ethically, legally, safely, and with a high level of compliance.
• Communicate office/provider-specific performance issues to the Governing body through the Practice Leader or Chief Operating Officer and ensure the implementation of corrective actions to be taken at their direction and that of the governing body.
• Identify new business opportunities. Support offices with the analysis of potential acquisitions and new lines of business. Identify industry trends and react accordingly.
• Lead through strong communication and sharing of ideas with field and support offices.
• Develop long-term trusting relationships with clients, community, employees, support, and other service offices.
• Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff.
• Perform related duties, or as required or requested by supervisor.

MINIMUM QUALIFICATIONS

• Four (4) year college degree required.
• Five (5) years of verifiable supervisory work experience required , preferably in a health care or social service management position.
• Experience with Intellectual/Developmental disabilities strongly preferred.
• Minimum two (2) years of demonstrated success as a BAYADA Home Health Care office director or a comparable organization required.
• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
• Demonstrated ability to lead people and get results through others; ability to plan and organize well and act proactively; excellent interpersonal skills; ability to think strategically; good analytical skills; good oral, written, and presentation skills; exhibits good judgment and values continued learning.
• Demonstrated record of goal achievement.
• Track record of successfully taking on more responsibility with positive results and ambition to grow past current position.
• Demonstrated record of strong interpersonal skills.
• Competence in basic PC skills required to perform job functions.
• Acceptable pre-employment assessment results.
• Ability to read, write and effectively communicate in English.

Why you'll love BAYADA:

BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.

Award-winning workplace : proud to be recognized by

• Newsweek's Best Place to Work for Diversity
• Newsweek's Best Place to Work for Women
• Newsweek's Best Place to Work (overall)
• Newsweek's Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women

Weekly pay

AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.

Strong employee values and recognition : we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, a