Division Data & Reporting Analyst

State of North Carolina - Adult Correction

North Carolina

Hybrid

USD 58,000 - 101,000

Full time

13 days ago

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Job summary

State of North Carolina - Adult Correction is seeking a data program management professional to support the Division of Institutions. The role focuses on data analytics, reporting, and data quality to strengthen business operations and decision-making.

You will collect and analyze data from multiple sources, develop reports and dashboards, and collaborate with stakeholders to drive data-driven improvements while ensuring data integrity and accuracy.

Qualifications

Minimum 2 years of experience with data analytics, program management, and program evaluation.
Strong communication and relationship-building skills; ability to work with stakeholders and cross-functional teams.
Advanced proficiency in Microsoft Excel and Word with strong attention to detail; Canva experience is a plus.
Knowledge of public or business administration principles; familiarity with personnel and basic accounting practices is preferred.

Responsibilities

Collect, integrate, analyze, and report data from multiple sources to manage and maintain division data programs for business operations.
Design, develop, and maintain complex reports, dashboards, queries, and data extracts using BI and reporting tools, including Power BI and Excel.
Create and maintain reports and extracts using Smartsheet, databases, and related reporting tools.
Collaborate with stakeholders to define reporting needs, interpret data, communicate findings, and provide recommendations using reports, dashboards, and data visualizations.
Monitor and ensure data quality by identifying discrepancies, troubleshooting issues, validating reports, and implementing process improvements for data integrity and reporting accuracy.
Lead and support data-related projects, including strategic initiatives, system implementations, legislative requests, SharePoint and Smartsheet administration, and development of technical documentation and job aids.
Act as a subject matter expert in data management by providing technical guidance, supporting business process improvements, evaluating program performance, and recommending solutions to improve operational efficiency.