Division Data Analyst

State of North Carolina - Adult Correction; North Carolina; Hybrid; USD 58,000 - 101,000; Full time

Job summary

State of North Carolina - Adult Correction is seeking a data program management professional to support the Division of Institutions. The role focuses on data analytics, reporting, and data quality to strengthen business operations and decision-making.

You will collect and analyze data from multiple sources, develop reports and dashboards, and collaborate with stakeholders to drive data-driven improvements while ensuring data integrity and accuracy.

Qualifications

• Minimum 2 years of experience with data analytics, program management, and program evaluation.
• Strong communication and relationship-building skills; ability to work with stakeholders and cross-functional teams.
• Advanced proficiency in Microsoft Excel and Word with strong attention to detail; Canva experience is a plus.
• Knowledge of public or business administration principles; familiarity with personnel and basic accounting practices is preferred.

Responsibilities

• Collect, integrate, analyze, and report data from multiple sources to manage and maintain division data programs for business operations.
• Design, develop, and maintain complex reports, dashboards, queries, and data extracts using BI and reporting tools, including Power BI and Excel.
• Create and maintain reports and extracts using Smartsheet, databases, and related reporting tools.
• Collaborate with stakeholders to define reporting needs, interpret data, communicate findings, and provide recommendations using reports, dashboards, and data visualizations.
• Monitor and ensure data quality by identifying discrepancies, troubleshooting issues, validating reports, and implementing process improvements for data integrity and reporting accuracy.
• Lead and support data-related projects, including strategic initiatives, system implementations, legislative requests, SharePoint and Smartsheet administration, and development of technical documentation and job aids.
• Act as a subject matter expert in data management by providing technical guidance, supporting business process improvements, evaluating program performance, and recommending solutions to improve operational efficiency.

Skills

Data analytics

Program management

Stakeholder communication

Policy interpretation

Education

Bachelor’s degree in related field

Tools

Microsoft Excel

Microsoft Word

Power BI

Smartsheet

SharePoint

Databases

Canva

Job description

This role supports the Division of Institutions through data program management, reporting, and data quality to strengthen business operations and decision-making.

Responsibilities

• Collect, integrate, analyze, and report data from multiple sources to manage and maintain division data programs for business operations.
• Design, develop, and maintain complex reports, dashboards, queries, and data extracts using business intelligence and reporting tools, including Power BI and Excel.
• Create and maintain reports and extracts using additional technologies such as Smartsheet, databases, and related reporting tools.
• Collaborate with stakeholders to define reporting needs, interpret data, communicate findings, and provide recommendations using reports, dashboards, and data visualizations.
• Monitor and ensure data quality by identifying discrepancies, troubleshooting issues, validating reports, and implementing process improvements for data integrity and reporting accuracy.
• Lead and support data-related projects, including strategic initiatives, system implementations, legislative requests, SharePoint and Smartsheet administration, and development of technical documentation and job aids.
• Act as a subject matter expert in data management by providing technical guidance, supporting business process improvements, evaluating program performance, and recommending solutions to improve operational efficiency.

Requirements

• Minimum 2 years of experience with data analytics, program management, and program evaluation, including collecting, analyzing, and interpreting data for decision-making.
• Strong communication and relationship-building skills; ability to work effectively with stakeholders and cross-functional teams.
• Advanced proficiency in Microsoft Excel and Word with strong attention to detail and a commitment to accuracy; Canva experience is a plus.
• Ability to exercise sound judgment, interpret policies and procedures, and develop or improve administrative processes.
• Knowledge of public or business administration principles; familiarity with personnel and basic accounting practices is preferred.
• Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment.

Technologies

• Power BI
• Excel
• Smartsheet
• Smartsheet administration
• SharePoint
• Databases

Location and Work Schedule

• Wake County, NC (Hybrid)
• Hybrid eligibility with onsite reporting located within Raleigh, NC

Compensation

• $57,983 - $101,470 per year
• Salary grade range: $57,983.00 - $101,470.00

Benefits

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

ADA Accommodations

• NCDAC is committed to providing reasonable accommodation for people with disabilities or known limitations covered by the PWFA for the job application or interview process.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.