Division 8 Field Superintendent

apturagroup; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

apturagroup in Fort Wayne, IN is seeking a Field Superintendent to work closely with the PM team as an on-site presence when issues arise or field verification is needed. Work schedule is Monday–Friday, 7:00am–4:00pm.

You will take field measurements, troubleshoot on-site material issues, coordinate warranty concerns with the PM and Purchasing teams, attend punch lists, and provide field reports with photos. Strong communication and time management are essential.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Previous experience in the commercial door and hardware industry or construction industry.
• Excellent communication and problem-solving skills to customers and internal team members.
• Ability to prioritize and execute multiple tasks and requests.
• Strong time management and customer service skills.
• Ability to maintain adequate level of professionalism while dealing with frustrated customers.
• Attention to detail.
• Pre-employment drug screen and background check.

Responsibilities

• Taking field measurements
• Troubleshooting issues with material provided on-site
• Investigating warranty issues and coordinating with PM and Purchasing teams
• Attending punch list walkthroughs as required
• Dropping off last-minute material
• Making proactive job site visits to check in with customers on progress of projects and discuss additional needs
• Provide field reports to PM team based on job site surveys with accompanying pictures as required
• Providing technical guidance, material application, and installation training to PM team
• Assisting PM team with review of change order requests
• Utilizing company specific ERP software, to review detailing of doors, frames, and hardware scheduled
• Assisting in getting Customer Return material returned to our office
• Additional tasks as assigned

Skills

Field measurements

Troubleshooting

Customer service

Communication

Time management

Education

High School diploma or equivalent

Tools

ERP software

Microsoft Office

Job description

Job Summary

— The Field Superintendent works closely with PM team to be an on-site presence when issues arise, or information needs to be field verified. Work schedule Monday-Friday 7:00am - 4:00pm

The Field Superintendent is responsible and accountable for:

• Taking field measurements
• Troubleshooting issues with material provided on-site
• Investigating warranty issues and coordinating with PM and Purchasing teams
• Attending punch list walkthroughs as required
• Dropping off last-minute material
• Making proactive job site visits to check in with customers on progress of projects and discuss additional needs
• Provide field reports to PM team based on job site surveys with accompanying pictures as required
• Providing technical guidance, material application, and installation training to PM team
• Assisting PM team with review of change order requests
• Utilizing company specific ERP software, to review detailing of doors, frames, and hardware scheduled
• Assisting in getting Customer Return material returned to our office
• Additional tasks as assigned

Essential Functions

• Driving vehicle to job sites to review issues, field measuring, and customer contact
• Ability to accurately read a tape measure
• Application of product knowledge to solve issues and train others
• Great customer service
• Scan and file documents and pictures from job site surveys in appropriate computer systems.
• Computer software (Microsoft Office suite, ERP system, etc.)

Experience & Other Requirements

• High School Diploma or equivalent
• Must be 18 years of age or older
• Previous experience in the commercial door and hardware industry or construction industry
• Excellent communication and problem-solving skills to customers and internal team members
• Ability to prioritize and execute multiple tasks and requests
• Strong time management and customer service skills
• Ability to maintain adequate level of professionalism while dealing with frustrated customers
• Attention to detail
• Pre-employment drug screen and background check