Dividend Operations Associate

Broadridge Financial Solutions; Edgewood (NY); Hybrid; USD 36,000 - 44,000; Full time

Job summary

Broadridge Financial Solutions, Inc. in Edgewood, NY, is seeking a Dividend Operations Associate to join our Transfer Agency team.

The role focuses on dividend processing and cash reconciliation, delivering accurate operations support in a hybrid work environment. The successful candidate will work independently within established procedures, mentor junior associates, and help monitor workflow, service levels, and process improvements to drive efficiency.

Qualifications

• Experience in Transfer Agency operations, with dividend processing and reconciliation preferred.
• Strong cash reconciliation and analytical skills.
• High proficiency in Microsoft Excel.
• Strong attention to detail, organization, and accuracy.
• Ability to work independently and follow established procedures.
• Effective communication skills and ability to support less experienced team members.

Responsibilities

• Process dividends and perform cash reconciliation activities.
• Provide administrative and operational support in accordance with established procedures and service standards.
• Monitor workflow, productivity, and service delivery for assigned activities.
• Analyze data, investigate discrepancies, and resolve routine issues.
• Escalate issues outside standard procedures as needed.
• Use software and internet‑based applications to support daily operations.
• Coordinate assigned daily tasks and assist with distributing work across the team.
• Provide guidance and on‑the‑job support to junior associates.
• Support process improvements to enhance efficiency, quality, and service outcomes.

Skills

Cash reconciliation

Analytical skills

Microsoft Excel

Attention to detail

Independent work

Communication

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a dedicated Dividend Operations Associate to join our Transfer Agency team. The primary focus of the role is dividend processing and reconciliation. The associate performs administrative and operational support activities to help the team meet business goals, service standards, and cost requirements.

This role works independently within established procedures and provides day-to-day guidance to less experienced associates when needed. We are made up of high performing teams that meet in person to learn and collaborate as needed.

This role is considered hybrid, which means you’ll be assigned to our Edgewood, Long Island office with a 2‑day per week in‑person expectation.

Responsibilities

• Process dividends and perform cash reconciliation activities.
• Provide administrative and operational support in accordance with established procedures and service standards.
• Monitor workflow, productivity, and service delivery for assigned activities.
• Analyze data, investigate discrepancies, and resolve routine issues.
• Escalate issues outside standard procedures as needed.
• Use software and internet‑based applications to support daily operations.
• Coordinate assigned daily tasks and assist with distributing work across the team.
• Provide guidance and on‑the‑job support to junior associates.
• Support process improvements to enhance efficiency, quality, and service outcomes.

Qualifications

• Experience in Transfer Agency operations, with dividend processing and reconciliation preferred.
• Strong cash reconciliation and analytical skills.
• High proficiency in Microsoft Excel.
• Strong attention to detail, organization, and accuracy.
• Ability to work independently and follow established procedures.
• Effective communication skills and ability to support less experienced team members.

Compensation Range: The hourly salary range for this position is $26.00-$32.00.

Bonus Eligible.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: view the EEOC "Know Your Rights" poster.

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow.

We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally.

A certified Great Place to Work®, Broadridge is part of the S&P 500 Index, employing over 15,000 associates in 21 countries.

Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture.

Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.