Div Resident Engagement Spc

Atria Senior Living, Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Life insurance

Vision coverage

Paid holidays

PTO

401(k) match

Tuition reimbursement

Mentoring opportunities

Employee discounts

Job summary

Atria Senior Living, Inc. is seeking a Divisional Resident Engagement Specialist to provide interim leadership for Engage Life and Life Guidance programs across communities.

You will coach staff, coordinate programming, and ensure dementia-centered activities align with company standards. The role requires a Bachelor’s degree and 3+ years in memory care, with strong Microsoft Office, social media, and Apple device skills.

Qualifications

• Bachelor’s degree (B.A.) or equivalent in gerontology or related field.
• Experienced senior care professional with 3+ years of memory care and assisted living experience.
• Strong technology skills including proficiency in Social Media, Apple Products, and Microsoft Office.

Responsibilities

• Provide leadership and onsite support for Engage Life or Life Guidance department.
• Review department operations and plan next steps with leadership if needed.
• Support program execution, staff development, and training, scheduling, and partnerships.
• Maintain dementia education and staff training records.
• Build relationships with new residents and families using onboarding tools and assessments.
• Support sales efforts through referrals, tours, and outreach events.
• Collaborate with Resident Services on resident needs and care-related concerns.
• Assist with dining, events, and resident engagement activities.
• Monitor budgets and ensure supplies meet resident needs and company standards.

Skills

People leadership

Staff coaching

Communication skills

Time management

Resident engagement

Dementia knowledge

Education

Bachelor’s degree in gerontology or related field

Tools

Microsoft Office

Social Media

Apple devices

Job description

Overview

At Atria, we believe our employees deserve the opportunity to flourish at work and in life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional growth.

• Medical, dental, life, and vision coverage options
• Paid holidays & PTO
• 401(k) employer match
• Career development, including tuition reimbursement (US-based communities), professional training programs, and mentoring opportunities
• Employee recognition programs, referral programs, and employee discounts

*Enrollment in benefits varies by employee classification

To us, flourishing means more than having a job. It means having access to resources and opportunities that support you as a whole person. Join Atria and discover a career where you can make a difference while building a future of your own.

Responsibilities

The Divisional Resident Engagement Specialist provides interim leadership and operational support to communities with an open Engage Life Director or Life Guidance Director position.This individual stabilizes department operations, coaches staff and supports consistent resident engagement and Life Guidance programming in accordance with Company standards.

• Provide leadership and onsite support for the Engage Life or Life Guidance department.
• Review department operations, identify immediate needs, and work with Community and Divisional Operational Leadership on a plan to get the department on track.
• Provide hands-on support for program execution, staff development and training, scheduling, community partnerships, resident onboarding, sales support, and department organization.
• Ensure Engage Life or Memory Care calendar, program, well-being curriculum, technology, Quality Enhancement, first impression, supply, equipment, budget, safety, and regulatory standards are consistently maintained.
• Maintain a positive and energetic environment for residents living with dementia and ensure the Company's Life Guidance philosophy is implemented and practiced.
• Organize and oversee daily programming, ensuring scheduled engagement is carried out consistently throughout the community
• Supervise, develop, coach, and schedule Engage Life or Life Guidance staff in accordance with Company policies, procedures, and standards.
• Provide orientation and training to new staff and ongoing coaching to current staff; model effective approaches, communication techniques, and resident-centered practices.
• Conduct or support required dementia education and in-services and maintain records reflecting completion of required training.
• Build relationships with new residents and families by using appropriate onboarding tools and assessments and maintaining supportive communication with families and caregivers.
• Serve as a memory care resource for the community and support sales efforts through referrals, tours, outreach events, and community education, as appropriate.
• Collaborate with Resident Services on resident needs, care-related concerns, staffing coverage, Resident Needs Reviews, and other matters affecting Life Guidance residents.
• Partner with Culinary Services and other community departments to support dining, snacks, events, community-wide programming, and a safe and engaging resident experience.
• Support community events, including holiday celebrations, national program events, and sales events.
• Monitor department budgets and available resources and ensure supplies, program equipment, and vendor support align with resident needs and Company expectations.
• Ensure efforts meet Company operational and safety standards and all applicable laws and regulations.
• Drive a personal and/or Company vehicle from the community to social and other destinations as required.
• Support residents directly with Activities of Daily Living (ADLs), as needed, in accordance with Company policy, training requirements, and applicable laws and regulations.
• May perform other duties as needed and/or assigned.

Qualifications

• Bachelor’s degree (B.A.) or equivalent in gerontology, exercise science, recreational therapy, health education, physical education, behavioral health, public health, wellness coaching, fitness, or related field.
• Experienced senior care professional with 3+ years of experience in memory care and assisted living settings, specializing in person-centered dementia care, mobility assistance, and fostering meaningful daily engagement.
• Three (3) or more years of experience with older adult programming.
• Strong technology skills including proficiency in Social Media, Apple Products, and Microsoft Office suite such as Outlook, Word, Excel, and PowerPoint. The ability to learn and work within new systems.
• Exceptional organizational and time management skills.
• Required Travel on behalf of the Company up to 100% of the time.
• Must possess valid driver’s license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.
• Experience recruiting, training, coaching, scheduling, and managing staff preferred.
• Knowledge of dementia-related changes, their impact on daily functioning, and adaptive strategies that help residents maintain their abilities.
• Experience supporting families and caregivers and building productive community and professional relationships.
• Experience with budget review, purchasing, and resource management.
• Strong verbal and written communication, organization, leadership, and time management skills.
• Proficiency with Microsoft Office and resident engagement technologies; ability to learn and work within new systems.
• Must successfully complete all Atria specified training programs.